It is crucial to know the status of the SASSA SRD application. The person whose SASSA SRD application gets approved will start getting the benefit of the monthly payment. Let’s first understand the benefit of the SRD grant of SASSA. SRD is a Social Distress Grant run by SASSA. It is the grant initiated by SASSA for the unemployed persons who does not have any source of earning.
The applicants must meet the eligibility criteria for the SASSA grant only then they should apply for the grant. SASSA carefully checks each doc of the applicants before approving the grant and rejection may be there if your details are not correct or you do not meet the eligibility for the SASSA grant. Today, we will discuss the steps you need to take if your SASSA SRD application gets rejected.
Why SASSA SRD Appeal Status Gets Denied
Many reasons lead to the rejection of the SASSA SRD Application.
- If the income of the person exceeds the limit of the SRD grant.
- If the person is getting other benefits from other grants.
- If the person submits incorrect data in the SASSA SRD application.
- If the person does fulfill the age limits for the SASSA SRD application.
All of these points will lead to the rejection of the SASSA SRD application.
Common Rejection Reasons for SASSA SRD Application VS Possible Solutions
| Reason for Rejection | Explanation | Solution |
|---|---|---|
| Surpassing Income Threshold | If the monthly income of the person is more than the given limit. | Check your income and submit the correct documents. |
| Receiving Other Benefits | If a person is receiving benefits from other grants. | You can submit your bank statement to show that you are not getting any other benefit. |
| Incorrect Personal Details | If you provide any personal details incorrectly, your application will be rejected if your ID is wrong or your name is wrong. | If any information is incorrect, you can update the correct information using the SASSA website. |
| Employment Records | If you have any other source of income, you will not get the SASSA Grant benefits. | In this case, you need to submit proof of your job that you are working or not. |
| Age Limits | The allowed age limit for the SRD grant is 18 years to 60 years. | If you are in the eligible age range then specify the docs related to the age range. |
Tips for SASSA Future Appeals
The applicants must be cautious while appealing for the SASSA grants. Follow the tips to avoid any mistakes.
- Always double-check the application details before submitting the SASSA application.
- Always attach all of the possible documents along with the SASSA application.
- Be updated with the latest guidelines of the SASSA.
- You can be in touch with the Legal or Comminitiy assistance for the latest updates related to SASSA.
- You should be proactive and keep checking the status of the SASSA application using the phone number.
Additional Ways for Applicants in Case of Any Problem with the SASSA Application
In the below table, we are going to discuss the ways to contact SASSA if you have any issues related to the SASSA application.
| Possible Ways to Contact SASSA | Details | How to Use |
|---|---|---|
| Call on Toll-Free Number | 0800 60 10 11 | You can ask general questions or discuss any issues related to the SASSA application. |
| Chat on WhatsApp Number | 082 046 8553 | You can get quick status updates on WhatsApp numbers. |
| Online Webste of SASSA | https://srd.sassa.gov.za/sc19/status | You can submit the SASSA application online or also can track the SASSA application or Appeal. |
| Contact Regional Offices by personally visiting the Office | Check the SASSA Office near you | If you want to meet personally with the SASSA Officer, you can go to the office. |
How SASSA Processes the Appeals of the Applicants
If you understand the process of appeal of the SASSA SRD grant, you will be more clear about the steps of the process.
- Initial Review: The first process for the appeal is that the SASSA verifies the data of the applicants against the existing application.
- Verification with Other Agencies: it is required to check the data of the applicants with other dept like Home Affairs and others. The cross-department verification is needed to check the income of the person, disability, age, etc.
- Appeal Decision: Then, the last step is to make the decision whether to approve the appeal or not for the SASSA SRD application. The applicants will get the notification through SMS.
FAQ
What should I do if my SASSA SRD application is denied?
The applicants whose SASSA SRD application got rejected have the option to appeal for the SASSA application. Check the repeal process above.
What is the time taken for the appeal of the SASSA SRD application?
The time for the complete appeal process for the SASSA SRD application is 90 days.